Content: At CustomRay, every item is custom-made to order. Therefore, we do not accept returns or offer refunds for customer-related errors (e.g., typos in your design, choosing the wrong size, or providing low-quality images).
However, if your order arrives with a manufacturing defect, or if we made a mistake in the production process, please contact us within 7 days of delivery with clear photos. We will prioritize a reprint or a suitable resolution to ensure your satisfaction.